Xanaboo Consulting: Applying Passion to Service.

Our Passion: Building strong relationships with our clients and partners, based on trust, respect and communication.

In our experience, we don't find any engagement "typical". We excel in learning about the unique needs of our clients, designing the best possible solutions, and creating a partnership that extends well beyond the end of the engagement.

While most companies face similar challenges, the individuals involved in addressing those challenges all have unique backgrounds, beliefs, experiences, and motivations. One of our key differentiators is the level of importance we place on  treating people with integrity, respect, interest and compassion - it is truly the cornerstone of our business. At the end of the day, we take pride in the services we provide. But far more important to us are the relationships we build.

Xanaboo Consulting Leadership

Adam Booher, President & Chief Consulting Officer

Adam Booher is an established leader of strategy direction and operational execution that transforms Information Technology in organizations across various industries.  His contributions support organic and acquisitive business growth, consolidate operations into shared services, ensure the delivery of IT projects, and significantly improve IT controls, effectiveness, efficiency and reliability. Adam has a reputation for aligning IT delivery and operations to a strong, business oriented model.

Adam achieves success because he clearly understands the business needs of the organization, develops and manages relationships, communicates effectively with all stakeholders, and delivers outstanding service level performance.  With an extensive background of over fifteen years in diverse industries – software & services, financial services, manufacturing and consulting – Adam brings a unique perspective to his roles and responsibilities. This perspective mirrors a blend of experience in enterprise telecommunications, contact center strategy, risk management, disaster recovery/business continuity, expense management and enterprise project management and delivery. He drives the business model with a clear focus on action and results and has developed a strong reputation as a well-rounded, innovative and highly effective executive.

Throughout his career, Adam has served as a trusted advisor to senior leadership teams. Most recently, he held the position as Manager of Telecommunications Delivery for the North America Region of Sage Group, PLC.  In this role, Adam was responsible for all aspects of enterprise telecommunications and contact center strategy and delivery. Adam created and executed Sage’s North American Telecom Roadmap, coordinated Sage’s IS Compliance Audit remediation efforts, and managed all North American telephony/call center system conversions. Prior to his time at Sage, Adam was Manager of Network & Continuity Services at NetBank.  In that position, he developed and executed NetBank’s Disaster Recovery/Business Continuity/Pandemic plans, and managed all areas of annual plan testing. Adam also oversaw all areas of telephony, contact center and voice/data networking strategy and delivery. Earlier in his career, Adam served as a Telecommunication Specialist at The Coca-Cola Company’s North American Fountain Division Corporate Contact Center and, during his tenure, led the conversion efforts of all critical call center telephony platforms. He started his career with Coca-Cola Enterprises in the Real Estate & Facilities Management Unit where he coordinated all aspects of telecommunications/contact center design and implementation, office space planning, and building security systems.

Adam graduated from Emory University, is presently a member of Atlanta Telecom Professionals and holds ITIL Foundation Certification (V3). 

Sample Client Feedback:

“Adam came to our company and took full responsibility for data and voice systems for our bank and call centers. As an Internet-only bank, those systems were the only contact channel available for our customers. He stepped up to the responsibility and exceeded expectations. Adam was engaged and enthusiastic about the challenge. Without a lot of help, Adam stabilized our bank networks and managed the vendors directly. Adam continued to improve our service quality by being proactive with the vendors, designing solid strategies and executing within time and budget. Adam is a very talented team member, and has a great attitude and set of personal skills that made him a favorite of all he worked with. " - Chief Technology Office, Financial Services Company

"Always thinking about the big picture when working on any project and truly understands how to meet the needs of the business partners and clients. His integrity and enthusiasm would be a huge benefit to any organization." - Technical Operations Manager, Financial Services Company

"Adam has displayed professionalism in every facet of this position. I have witnessed Adam's ability to calmly rationalize during some of the most strenuous situation while keeping the confidence level of his clients and team members high. Besides his impeccable technical and managerial skills and business prowess, he is also a people person." - Telecom Business Analyst, Software Company

"Adam and his team were always responsive to our organization's training needs, making sure our needs were met and handled with efficiency and accuracy. Adam led a quality team, which was reflective of his commitment to excellence in his leadership style and extensive technological skills." - Manager eLearning, Financial Services Company

"Very successful at understanding the business needs of a company and applying the technology necessary to improve on the long term and day to day.  Great interpersonal skills ... with the ability to listen and teach." - Sr. Network Administrator, Financial Services Company